Terms of Service
Draft · version 2026-07
Draft — not yet in effect
This document is under legal review and is published here for transparency only. It does not yet bind you or us. We'll set an effective date once review is complete.
These terms govern your use of Caveman Cloud — the hosted gateway, the cave CLI when connected to it, and the operator dashboard. The open-source toolkit you self-host is covered by its own license, and the browser extension by its own privacy policy.
1. Agreement
By creating an organization, logging in, or routing traffic through Caveman Cloud, the person accepting on behalf of an organization agrees to these terms for that organization. If you don't agree, don't use the service.
2. The service
Caveman Cloud is a byte-safe LLM gateway and efficiency layer. You bring your own provider API keys (BYOK); we route your requests to the providers you configure, record provider usage, calculate public-catalog list-price subtotals where coverage is complete, and surface inferred optimizations. Only qualifying provider-causal cache evidence can enter the verified-savings ledger.
3. Data collection differs by plan
Some plans are offered at a lower price in part because the traffic they carry helps improve Caveman's models. This is a deliberate, disclosed part of the deal — not fine print:
- Free and Indie.Product data sharing is a condition of the plan. Request and response payloads, plus usage metadata, may be used to improve Caveman's models. It is part of what keeps these plans cheap, and it cannot be turned off on these tiers — upgrade to Team if you need to control it.
- Team. Product data sharing is on by default and can be turned off at any time from Data governance. Turning it off applies immediately to new traffic.
- Enterprise. Excluded entirely. Enterprise traffic is never used for training or product improvement, and product analytics is off. This is enforced at the plan level.
Exactly what is collected on each plan is set out plainly in the data-use summary and the Cloud Privacy Policy.
4. Your keys, your data
You keep your provider keys and your data. We are a processor for the traffic you route through us: we do not sell your data, and we do not share your prompts or responses with third parties for their own purposes. Data we process on your behalf is stored in the EU (Scaleway) and is deletable on request.
5. Acceptable use
Don't use Caveman Cloud to break the law, to violate a provider's terms, to attack the service, or to route traffic you have no right to route. We may suspend access that puts the platform or other tenants at risk.
6. Fees and billing
Paid plans are billed as described at caveman.so/pricing. Automatic gainshare charging is currently disabled. If a plan later enables it, gainshare is charged only on qualifying verified savings recorded in signed receipts — never on a projection, benchmark, or active status alone.
7. Warranties and liability
The service is provided “as is.” We work hard to keep your spend numbers truthful and your data safe, but to the extent permitted by law we disclaim implied warranties, and our liability is limited to the fees you paid us in the preceding three months.
8. Changes and versioning
These terms are versioned (2026-07). When we make a material change we bump the version and ask the account owner to accept the new version before continued use. Non-material changes are posted here with a new effective date.
9. Contact
Questions: contact@caveman.so